Terms of use

The details · Last updated 10 November 2026

Who runs this site

Both sites are run by Kara Raubenheimer, trading as Fertility with Kara, a sole proprietor in South Africa. In these terms, “we”, “us” and “our” mean Kara Raubenheimer, and “you” means anyone who uses the sites.

• Physical address: 412 Friesland Lane, Lynnwood, Pretoria, 0081
• Phone: +27 84 402 5272
• Email: kara@fertilitywithkara.com

What these terms cover

These terms apply when you use this website, fertilitywithkara.com, and the course site, course.fertilitywithkara.com. That includes reading the articles, watching the videos, signing up for emails or the free Starter Guide, sending us a message, and using a course account.

By using either site, you agree to these terms. If you don’t agree, please don’t use the sites. You can print this page or save a copy, and the date at the top shows when it last changed.

When you buy the Fertility with Kara Package (or bought an ebook or the course before 10 November 2026), our terms of sale also apply. If the two say different things about a purchase, the terms of sale apply to that purchase.

Some terms limit what you may do, or what we are responsible for. We have named them at the top of this page and put the key lines in bold where they appear, so that you can see them before you rely on the sites.

General education only

Everything on both sites, in our emails, videos and ebooks, and in the course is general fertility education. It is not medical advice, diagnosis or treatment, and it can’t take your own history and test results into account. Please read the medical disclaimer, and talk to your own doctor or fertility clinic before you make decisions about your health or treatment.

Copyright and using our content

The text, illustrations, diagrams, videos, ebooks and course material on both sites are protected by copyright. They belong to Kara Raubenheimer, or are used with permission. © Kara Raubenheimer.

You may:

• read, watch and listen to the content for your own personal, non-commercial use, and print or save a page for yourself;
• share links to our pages and videos, for example with your partner, a friend or your doctor;
• quote a short extract, for example in a review or a discussion, as long as you name Fertility with Kara and link to the page;
• use an ebook you bought as the terms of sale describe.

Without our written permission, you may not copy, republish, upload, sell, translate or adapt our content, or use it in your own courses, handouts, clinics or products. You may not use our text, illustrations, diagrams or videos to train, test or feed any artificial intelligence or machine-learning system, or collect them for that purpose.

To ask for permission, for example to use an illustration in a talk or handout, email kara@fertilitywithkara.com and tell us what you would like to use and how.

Course accounts and passwords

On the course site you sign in with a link we email to you, or with a password you choose. To keep your account safe:

• keep your password and sign-in links private, and don’t forward the sign-in emails;
• use your own email address, so that the links reach only you;
• tell us straight away if you think someone else has used your account, and we will help you secure it.

Each account is for one person. Please don’t share your account or your access with anyone else. We may suspend or close an account that is shared, or used in a way that breaks these terms. Unless the misuse is serious or still going on, we will tell you first and give you a chance to explain or put it right. If we close a paid account, your rights under the terms of sale and the Consumer Protection Act still apply.

Using the sites fairly

Please use the sites only for lawful purposes. You may not:

• scrape, crawl or copy the sites or the course with automated tools, apart from ordinary search engines indexing public pages;
• try to get into parts of the sites, accounts or files that aren’t yours, get around the course lock or the download links, or test the sites for weaknesses without our permission;
• attack, overload or disrupt the sites, or send viruses or other harmful code;
• send messages through the contact form or sign-up forms that are unlawful, threatening, abusive, defamatory or spam, or that give someone else’s personal details without their permission.

Please don’t send us medical records or personal health details. Messages aren’t watched for emergencies. If you need urgent care, see the emergency section of the medical disclaimer.

Links to other sites

We link to other websites, such as research papers, professional bodies, YouTube and PayFast. We don’t control those sites, and we are not responsible for their content, their products or how they handle your information. A link doesn’t mean we endorse a site or anything it sells.

Availability and changes to the sites

We work to keep both sites running and accurate, but we can’t promise that they will always be available or free of errors. We may need to pause them for maintenance, or they may be down because of a problem with our hosting or the internet.

We may update, move or remove free content at any time, for example when the evidence changes. What happens to the course, its updates and its closing notice is set out in the terms of sale.

Our liability

This section limits our liability. Please read it carefully.

We take care to make our content accurate, and we correct mistakes when we find them. But it is general education, and only your own healthcare professional can advise you on your situation.

As far as the law allows, we are not responsible for loss or harm that results from decisions you make about your health or treatment based on the general information on our sites, in our emails, ebooks or videos or in the course, without advice from your own healthcare professional. We are also not responsible for loss caused by events we cannot reasonably control, such as a failure of the internet or of a service provider’s systems.

Nothing in these terms limits our responsibility for loss caused by our gross negligence or our deliberate wrongdoing, or takes away any right you have under the Consumer Protection Act, the Electronic Communications and Transactions Act or any other law that can’t be excluded by agreement. If you bought something from us, the terms of sale explain your rights to a working copy, a refund or a fair partial refund.

Privacy and access to information

Our privacy page explains what information we collect, why we collect it, and your rights over it. Our PAIA manual explains how to ask for access to information under the Promotion of Access to Information Act.

Changes to these terms

We may update these terms, for example when we add something to the sites or the law changes. The new version applies from the date shown at the top of this page. A change never affects a purchase you have already made: the terms of sale that applied on the day you bought still apply to it.

The law

These terms are governed by the law of South Africa, and the courts of South Africa can decide any dispute about them. This doesn’t take away your rights under the Consumer Protection Act or the Electronic Communications and Transactions Act, or your right to go to the National Consumer Commission or an ombud. If you live outside South Africa, you also keep any consumer rights that the law where you live doesn’t allow an agreement to take away.

Questions and complaints

If you have a question about these terms, or something isn’t right, please contact us or email kara@fertilitywithkara.com. You can also phone +27 84 402 5272 or write to 412 Friesland Lane, Lynnwood, Pretoria, 0081. We will reply within 5 working days and do our best to put it right.

If we can’t resolve your complaint, you can contact the Consumer Goods and Services Ombud or the National Consumer Commission. For a complaint about how we handle your personal information, you can also contact the Information Regulator.